Somveer Singh

Somveer is from a middle class family. He lives at Ranaji Enclave which is about 4 kilometers away from Don Bosco Vocational Training Institute, Najafgarh, New Delhi, India. His father works as a building contractor of small houses at Najafgarh Area. When Somveer completed class XII he was wondering what to do next. Some of his friends informed him about the facilities available for youth at Don Bosco Vocational Training Institute. One day he came and visited the institute. He was impressed. But it was not the time of Admission. So he waited for few months. In July 2005 he took admission in the A.C. & Refrigeration Trade. He also went through a SKIP sponsored Entrepreneurship Training for 3 months at Don Bosco Vocational Training Institute, Najafgarh. He successfully completed his training in May 2006. At the completion of the training, he was assisted to find a job at Modern Business System as an A.C Mechanic. However, he worked there for six months only. Then he started his own business of repairing and servicing Air-conditioners and fridges.
When he started his own business in the 1st month he had an income of Rs.4,000.00 (Rupees four thousand only). Now he is earning about Rs. 30,000.00 (Thirty thousand) per month.
Somveer does not have a workshop of his own. Most of the Air-conditioners and fridges are repaired at site. In case they require further repairs, they are taken to a friend’s workshop.
Somveer says customer satisfaction is uppermost in his work and business. So he always charges about a hundred rupees less than the market rate for gas charging and for parts replaced. Even for servicing he gives a discount of about Rs.200.00 (two hundred only).
In the last years the institution also have enrolled many from the Tsunami affected regions and particularly Azhekal for various trades so that they could become earning members of their families.
The strong point of Somveer is his availability. His customers can call him at any time and he is available at all time (24x7). Most of his customers stay at Dwarka – Delhi’s biggest housing colony. He has also made Annual Maintenance Contract (AMC) with 7 housing cooperatives.
Somveer has Annual Maintenance Contract with the following Housing Cooperatives of Dwarka, New Delhi:-Height tower, Gitanjali Enclave, Guru Apartment, Himachal Apartment, Ganga Apartment, Sidharth Gunj 1 year; Air Force Apartment 3 years
There is no big infrastructure, equipment or manpower involved in his business. He says his assets are:

• His 6 helpers (labourers)
• 7 tool kits
• A motorbike
• Mobile phone
• His visiting card
• The good will of his customers